What our customers say

Customer feedback about our cycling and walking holidays is very important to us. We really listen to what our customers say about and use their feedback to improve our holidays. Byways Breaks consistently get scores of 9 and 10 out of 10, for overall holiday experience. We get many customers returning to book cycling and walking holidays with us, or recommending Byways Breaks to their friends and families. In 2008 we were proud to be awarded ‘Best Holiday Experience’ by Visit Chester and Cheshire. Some of the reviews we have received from our customers include:

 

B & Bs surpassed all expectations – excellent. All aspects of Byways Breaks service were faultless. We will remember the walk forever – so many memories to treasure – and look forward to the next one!

Anon - Offa's Dyke - August 2018

Thanks you for the ease with which you helped us postpone our trip from one year to the next. Very responsive to all our queries. Whilst we had no need to contact you whilst on holiday we felt reassured that if we had, you would have been there to help.

MS - Offa's Dyke - August 2018

It couldn’t be more comfortable to walk the Pembrokeshire Coast Path! All the B &Bs were excellently selected. The luggage without any problems. The planning process was very customer orientated.

JA - Pembrokeshire Coast Path - July 2018

All the accommodation was more than adequate and we would not wish to see any of them not used… We cycle because we want to explore an area and a little more information (eg about the Chirk aqueduct) would have been helpful. We had a good time and it was pretty much what we were looking for. Thanks for everything

JH - Castles and Meres cycling holiday - July 2018

Good information provided and everything was superbly arranged. We often felt we had the primo room in each B & B. The trail was more challenging than we had expected and we wished we had some shorter days. Overall a great experience.

JL - Pembrokeshire Coast Path -

Our walk was absolutely fabulous. Not only was the weather really outstanding (sunny every day), we really loved the coastal landscape and we met a lot of lovely people along the way: our hosts in the B & Bs, the other hikers on the breakfast table or along the path. The accommodation was great too. It was so nice to arrive in a friendly and comfortable place every afternoon after hot hours walking. I would really rate it ‘excellent’ for every place we stayed.

A big thank you for organising this great walk for us! We really appreciated your extra efforts to find a solution when initially accommodation wasn’t available in some places. This is surely not our last coastal walk in Britain!

MK - Pembrokeshire Coast Path - July 2018